The one concern we have from our clients is confidentiality of their content.  We completely understand this as it is also crucial to our business.  It is also crucial for a lawyer, an accountant, consultant, freelancer, banker, auditor, IT engineer, all who have access to confidential material, freely given by business to enable it to perform.  


We believe we are no different to these professions, and take it very seriously indeed.

All our tutors/editors will have been carefully vetted and will have signed a strict NDA (non-disclosure agreement) with us. 

We are very happy to discuss any measures a client might suggest to help secure their confidence. 

For larger clients we are willing to discuss the possibility of granting exclusivity within an industry where we would agree not to work with immediate competitors.

Confidentiality is at the core of our business, which is why it would make no sense at all for us to break it, as it would ruin our business, which would be the same for lawyers, bankers, and accountants.

The Team

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Nick Kenney
Founder and CEO

Nick has a degree in history and has a wealth of trade experience. Over 18 years he worked for two of the UK’s ‘blue chip’ book publishing houses Pan Macmillan and Faber & Faber where he ran their European/Asian, and World Export departments respectively.  For a further 12 years he was CEO of Cardooo Ltd which traded all around the world. 

  • Decades of experience in English language publishing.

  • Decades of experience with colleagues (and friends) where English is their second language. 

  • Decades of experience dealing with day-to-day trade issues.


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Eleanor Maxwell
Head Tutor

Eleanor completed her Masters in French language and literature at the University of St Andrews, in Scotland, followed by a post graduate teaching certificate (PGCE) at the University of Cambridge. She is qualified to prepare students for standardised tests (IELTS, TOEFL, TOEIC). She has also worked in the development of innovative methods of teaching languages, and in teaching teachers how to use them. For the last 10 years she has worked in France for the University of Paul Sabatier in Toulouse and the Ecole Nationale d'Ingenieurs in Tarbes, teaching English and Communication studies.  She has also worked extensively with researchers and business teaching English and French and editing academic and business texts. 


Sisley Benson
European Team Consultant

Sisley is based in Helsinki, Finland. Her strong communication skills, her ability to create connections and her straightforward and vibrant energy makes her a valuable asset within our consultant team. 


 Sisley's career began recently and has had an extremely strong start. Her ability to see the big picture is essential in her role as a consultant in charge of setting up a sales network in Europe and Russia. 

 This role mainly involves expanding our position in order for us to help as many companies as possible. She will also further ensure that each and everyone of our customers and team members have the best possible outcome for their needs.

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Simon Hall
Business Consultant

Simon is an expert in Marketing and Business.  His first Agency, Proximity Worldwide, began life in his mum and dad’s front room. Under his leadership, the agency grew to 2,200 staff in 44 countries. One of the keys to the agency’s success was the quality of communications between and through its local offices. It is now part of the Omnicom Group.  His second agency CHI & Partners developed big brand and communication ideas for its clients. A majority share was acquired by WPP.  His third agency, Seven Seconds, helped retailers manage rapid digital transformation, through eCommerce. It was acquired by Publicis.


Bianca White
Consultant Project Manager

Bianca specialises in building teams, products and services.  She has worked with many different businesses including global hygiene, health, learning, games, entertainment and public sectors. She has delivered for a long list of clients, including Nord Anglia Education, Learning and Skills Improvements Service, Channel 4 TV, Sony, Kellogg’s, Nestle, Adidas, Take2, Rockstar, NHS 24, West Midlands Strategic Health Authority and Birmingham Children’s Hospital.  Most recently she has been working as a Project Manager delivering mobile and TV apps to broadcasters and sport content owners. 

 (Welcome to English Language Support)